Customer Support
For enquiries on your ZALORA order(s), please reach out to:
ZALORA Malaysia: customer@my.zalora.com
ZALORA Singapore: customer@sg.zalora.com
ZALORA Hong Kong: customer@hk.zalora.com
ZALORA Taiwan: customer@tw.zalora.com
ZALORA Philippines: customer@ph.zalora.com
ZALORA Indonesia: customer@id.zalora.com
Brand Partnerships
For all Brand Onboarding enquiries, please contact:
SG, MY, HK or TW: sellwithus@zalora.com
PH: bd@ph.zalora.com
For E-commerce Services enquiries, please contact:
E-Fulfilment: ecommerce-services@zalora.com
E-distribution: edistribution@zalora.com
TRENDER Pro: trender-pro@zalora.com
TRENDER Basic: trender-basic@zalora.com
Marketing Services: ads@zalora.com
ZALORA Production Services: eproduction@zalora.com
For all other enquiries on E-Commerce Services
Please contact: ecommerce-services@zalora.com
For all enquiries on Marketing Opportunities and Media Solutions with ZALORA
Please contact: ads@zalora.com
For enquiries on being a part of Earth Edit
Please contact: earth_edit@zalora.com
Have a question, or simply wish to contact us?
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