Customer Support
For enquiries on your ZALORA order(s), please reach out to:
ZALORA Malaysia: customer@my.zalora.com
ZALORA Singapore: customer@sg.zalora.com
ZALORA Hong Kong: customer@hk.zalora.com
ZALORA Taiwan: customer@tw.zalora.com
ZALORA Philippines: customer@ph.zalora.com
ZALORA Indonesia: customer@id.zalora.com
Brand Partnerships
The below contacts are intended for B2B inquiries on ZALORA Platform Services only. For any inquiries related to customer orders, we kindly request that you contact our dedicated Customer Support team through the respective email contacts that can be found on this page, in the “Customer Support” section.
For all Brand Onboarding enquiries, please contact:
SG, MY, HK or TW: sellwithus@zalora.com
PH: bd@ph.zalora.com
For E-commerce Services enquiries, please contact:
E-Fulfilment: ecommerce-services@zalora.com
E-distribution: edistribution@zalora.com
TRENDER Pro: trender-pro@zalora.com
TRENDER Basic: trender-basic@zalora.com
Marketing Services: ads@zalora.com
ZALORA Production Services: eproduction@zalora.com
For all other enquiries on E-Commerce Services
Please contact: ecommerce-services@zalora.com
For all enquiries on Marketing Opportunities and Media Solutions with ZALORA
Please contact: ads@zalora.com
For enquiries on being a part of Earth Edit
Please contact: earth_edit@zalora.com
Have a question, or simply wish to contact us?
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