For enquiries on your ZALORA order(s), please reach out to:

ZALORA Malaysia: customer@my.zalora.com

ZALORA Singapore: customer@sg.zalora.com

ZALORA Hong Kong: customer@hk.zalora.com

ZALORA Philippines: customer@ph.zalora.com

ZALORA Indonesia: customer@id.zalora.com

The below contacts are intended for B2B inquiries on ZALORA Platform Services only. For any inquiries related to customer orders, we kindly request that you contact our dedicated Customer Support team through the respective email contacts that can be found on this page, in the “Customer Support” section.

For all Brand Onboarding enquiries, please contact:

SG, MY or HK : sellwithus@zalora.com

PH: bd@ph.zalora.com

ID: brands@id.zalora.com

For E-commerce Services enquiries, please contact:

E-Fulfilment: ecommerce-services@zalora.com

E-distribution: edistribution@zalora.com

TRENDER Pro: trender-pro@zalora.com

TRENDER Basic: trender-basic@zalora.com

Marketing Services: ads@zalora.com

ZALORA Production Services: gsc.cluster.support@zalora.com

For all other enquiries on E-Commerce Services

Please contact: ecommerce-services@zalora.com

For all enquiries on Marketing Opportunities and Media Solutions with ZALORA

Please contact: ads@zalora.com

For enquiries on being a part of Earth Edit

Please contact: earth_edit@zalora.com