Zalora - About Us
Zalora - About Us
About Us

ZALORA is Asia’s leading online Fashion, Beauty, and Lifestyle destination.

ZALORA is Asia’s leading online Fashion, Beauty and Lifestyle destination, part of Global Fashion Group (GFG).

As one of the region’s pioneer large scale ecommerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 59 million visits per month.

With an extensive collection of top international and local brands, ZALORA is a curated platform, where shoppers can find all the things they love in one place. Customers can discover authentic products from thousands of brands across a variety of categories, from Apparel, Shoes, Accessories, Beauty, Pre-loved, Luxury, and Lifestyle, which include essentials and home & living products.

As a customer-first brand, ZALORA is powered by a team of innovators, committed to providing a seamless shopping experience across mobile, tablet, and desktop. With a broad network of logistical services, ZALORA is known for speedy and reliable deliveries, as well as offering multiple payment methods, including cash-on-delivery across our markets. With the growth of social commerce, ZALORA also introduced its live streaming feature housed within the platform, Z-Live, in 2021.

ZALORA also provides up to 30-day free returns and free delivery after a certain spend. ZALORA continues to delight shoppers with our unlimited next-day delivery subscription, ZVIP, and give customers more value with ZALORA’s signature Cashback programme. ZALORA also made it easier for shoppers to buy products based on their style inspiration with ZALORA’s visual search function, “Complete the Look and Get the Look” feature!


GFG is the leading online fashion and lifestyle destination in growth markets.  From our people, to our customers and partners, we exist to empower everyone to express their true selves through fashion.

Our four e-commerce platforms: Dafiti, Lamoda, ZALORA, and THE ICONIC connect an assortment of international, local and own brands to more than one billion consumers from diverse cultures and lifestyles. They provide seamless and inspiring customer experiences from discovery to delivery, powered by art & science that is  infused with unparalleled local knowledge.

GFG’s vision is to be the #1 online destination for fashion & lifestyle in growth markets, and we are committed to doing this responsibly by being people and planet positive across everything we do.



Putting the customers and brand partners at the centre of our innovation, ZALORA is the online destination that connects everyone to the limitless world of shopping possibilities.

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